3 automatisations pour optimiser votre centre de contact
Par FACYLE
- Date
- mardi 10 octobre à 11h00 (30min)
- Description
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Le webinaire intitulé "3 automatisations pour optimiser votre centre de contact" d'une durée de 30 minutes vous offre l'opportunité d'explorer des solutions pour automatiser efficacement les demandes fréquentes de votre service client et d'intégrer des technologies prédictives à votre centre de contact. Pendant cette session, vous découvrirez trois cas d'utilisation concrets, abordant des aspects tels que la qualification, la détection d'intention, la reconnaissance des clients et leur intégration dans votre CRM. Une période de questions et d'échanges est prévue à la fin du webinaire, vous permettant d'approfondir vos connaissances dans ce domaine.
Points forts du webinaire
- Découverte de 3 automatisations clés pour améliorer l'efficacité de votre centre de contact.
- Intégration des technologies prédictives pour une meilleure anticipation des besoins des clients.
- Exploration de cas d'usage concrets avec des détails sur leur fonctionnement et leurs étapes.
- Possibilité de poser des questions et d'échanger avec les experts à la fin de la présentation.
Cible du webinaire
Ce webinaire s'adresse à toute personne cherchant à optimiser l'expérience client au sein de son entreprise. Que vous soyez responsable du service client, gestionnaire de centre de contact, ou simplement intéressé par l'automatisation des processus et l'amélioration de la satisfaction client, ce webinaire vous apportera des idées et des informations précieuses pour répondre efficacement aux demandes de vos clients et prospects.
- Catégorie
- Statistiques
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1562 vues
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